Identity fraud

Identity fraud is when an unauthorised party uses your ID, passwords, personal identity number or mobile BankID – for example, to order goods or apply for a loan in your name. This form of fraud is also known as identity theft, ID-hijacking or spoofing.

What should you do if you find out that an unauthorised party has changed your address?

Call our tax information service for help:

0771 567 567 External link. (or +46 8 564 851 60 from outside Sweden)

You must also report the matter to the police. You can then send us a copy of the police report.

Identity fraud, ID-hijacking (Swedish Police, in Swedish) External link.

Here’s how to protect yourself

One kind of identity fraud is when an unauthorised party registers a change to your listed address in the Swedish Population Register. There are several ways to prevent this.

Monitor your address using a digital mailbox

If you have a digital mailbox, you will receive a message from us if you or someone else registers a change to your listed address in the Swedish Population Register. The Swedish Tax Agency can also issue a follow-up letter digitally if someone reports a move to your address. You will then be given the opportunity to confirm whether or not this person lives at your address.

Digital mailbox (in Swedish)

Use our “Block unauthorised change of address notifications” (Spärra obehörig adressändring, in Swedish) e-service

If you block unauthorised change of address notifications, this means you have to use the Swedish Tax Agency’s e-services if you need to register a change of address or notify us of a special postal address. The Swedish Tax Agency will carry out verification checks on any notifications we receive on paper.

Block unauthorised forwarding of your post for added security

For added security, you can use the free address lock e-service (“Adresslåset”) provided by the Swedish change of address service, Svensk Adressändring. The address lock e-service will block any unauthorised forwarding or storage of your post.

The Swedish change of address service’s address lock e-service (Svensk adressändring, in Swedish) External link.

Block registration of representatives

If you log in to our e-service “Representatives and authorisation” (“Ombud och behörigheter”, in Swedish), you can choose to block the registration of representatives through the use of a paper application form. When you have activated the registration block, no unauthorised party can use a paper form to apply for authorisation as your representative. You will not be able to use paper forms either. If you wish to register a representative, you will need to do this by logging into the e-service “Representatives and authorisation” (“Ombud och behörigheter”) with your Swedish eID.

You reduce the risk of identity fraud by activating the registration block.

If you lose your ID card

If you lose your ID card, you must call 010 331 10 10 immediately to block it so that no one else can use it. To block a Swedish Tax Agency ID card, call

010 331 10 10

If your ID card has been stolen, you must also report the theft to the Swedish Police.

Theft of ID cards or bank cards (Swedish Police, in Swedish) External link.

Check that you are registered at the correct address.

Log in to “My pages” (“Mina sidor”, in Swedish) and click on “Folkbokföring” (“Population registration”) to check the address at which you are registered.

Find out more about how to protect yourself against identity fraud

Identity fraud, ID-hijacking (Swedish Police, in Swedish) External link.

Securing your e-ID (Swedish Civil Contingencies Agency) External link.

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