The Swedish Tax Agency is conducting several service design workshops regarding VAT. For the next upcoming workshop on April 20th, we invite you who are a tax agent representing small and medium-sized businesses.
The Swedish Tax Agency is conducting preparatory development of the processes regarding VAT. Therefore, we are seeking you who handle many such refunds. We want to hear about your needs and experiences of our current systems.
The workshop will be conducted during a (1) day in 2 x 3 hour segments with a 1 hour lunch break. The workshop will be on 20th of April, 2021, at 0900-1500 (CET) and is open to those who have applied to participate and have had their participation confirmed. We have limited space for participation for technical and practical reasons (completing the workshop).
The workshop will be conducted in Swedish. As a product of the workshop, there will be personas made, and a user journey, capturing your work process.
Please apply for participation no later than April 18th, 2021.